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Articles: Villas

Can 5 Star Hotels Match Service Levels in Private Villas?

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Article by: Leigh Pulford

Written: 18th December 2014

Recently I was down in Bali to celebrate my 30th birthday, and whilst there I also made the most of checking out some new villas, to see if the service and facilities were up to scratch for our clients. I’m always on the lookout for new villas or villas that provide top end service and it just happened that I witnessed some of the best service I have seen for a long time. This further justified my long time belief that 5 star hotels are going to continue to struggle to keep up with the more personalized and custom service provided by private villas.

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